Legal Policies

1. Privacy Policy

We are committed to maintaining the confidentiality, integrity, and security of the information you share with us.

1.1 Information We Collect

a. Information You Provide:

Full name, job title, and business/organization name
Email address
Phone numbers (including landline, mobile, or VoIP such as Google Voice or RingCentral)
Mailing and billing address
EIN, D-U-N-S number, UEI, and other government or business identifiers
Reseller certificates, business licenses, or onboarding documents
Communications via phone, email, web forms, or messaging systems

b. Automatically Collected:

IP address and approximate geolocation
Browser, OS, and device information
Pages visited, session duration, and referring links
Cookies and usage data (see Section 3 below)

1.2 How We Use Your Information

We use personal and business data for:

Providing and delivering products and services
Managing commercial and government contracts
Verifying business identity for reseller/vendor authorization
Fulfilling compliance requirements with U.S. federal agencies (e.g., FAR, GSA, SAM.gov)
Facilitating payment, billing, and order processing
Communicating via email, phone, VoIP (Google Voice, RingCentral), or SMS
Responding to support requests, inquiries, or quote submissions
Fraud prevention, auditing, and security monitoring
Website analytics and improvement

1.3 Information Sharing & Disclosure

We do not sell your information. We only share data under the following conditions:

Service Providers: Hosting, CRM, payment gateways, email/VoIP providers (bound by confidentiality agreements)
Government Agencies: If required for compliance, audits, or regulatory inquiries
Authorized Vendors: For business verification, order fulfillment, or onboarding
Legal Requirements: When compelled by law, subpoena, or legal process

All disclosures are governed by strict need-to-know, confidentiality, and security controls.

1.4 Communications & Phone Numbers

By submitting a phone number, you consent to communication via:

Voice calls (mobile, landline, or VoIP)
SMS or text messages
Recorded calls or voicemails
Auto-dialed or system-generated alerts (where permitted)
Messaging tools like Google Voice or RingCentral

All communication may be logged or recorded for compliance, training, or dispute resolution. You can opt out of promotional communications at any time.

1.5 Data Retention & Compliance

We retain data as long as necessary to:

Complete business transactions
Fulfill vendor or government compliance (FAR, contract history, audits)
Satisfy tax and accounting obligations
Support legal defense or dispute resolution

Records may be archived for federal recordkeeping or vendor verification as required by contract.

1.6 Data Security

We use appropriate administrative, physical, and technical safeguards, including:

HTTPS/TLS encryption
Secure access controls and account restrictions
Server-level security and regular audits
Internal data handling protocols

While no system is immune to threats, we take privacy and data protection seriously.

2. Terms of Service

2.1 Website Usage

You agree not to:

Use the site for illegal, fraudulent, or unauthorized purposes
Interfere with site functionality or data
Access our systems without permission
Scrape, reproduce, or misuse any content

We reserve the right to suspend access at any time without notice.

2.2 Intellectual Property

All logos, content, product listings, branding, and documentation on this website are the property of eBuy LLC and may not be used without written permission.

2.3 Availability and Modifications

We may update, restrict, or discontinue any part of the website or services without liability or notice. Use of our site is at your own risk.

3. Cookie Policy

3.1 What We Use

We use cookies and similar technologies for:

Website performance and analytics
Session tracking
Preference retention (e.g., language, layout)
Fraud detection and security

3.2 How to Manage Cookies

You may disable cookies via browser settings. Doing so may limit some functionality of the site.

4. California Consumer Privacy Act (CCPA) Notice

4.1 Your Rights

Right to Know: You may request what personal data we have collected and why
Right to Delete: You may request that we delete your personal information
Right to Opt-Out: We do not sell data, but you may still request to opt out of data sharing
Right to Non-Discrimination: We will not treat you differently for exercising your rights

4.2 How to Submit a CCPA Request

Email us at sales@ebuyglobal.us with the subject line “CCPA Request”. Please allow up to 45 days for a response.

5. Do Not Track (DNT) Disclosure

Our site does not currently respond to browser-based DNT signals due to lack of industry-wide standardization. You may control privacy preferences via your browser and cookie settings.

6. International Use

Although our services are intended for U.S.-based businesses and agencies, international users agree to the transfer and processing of their data in the United States. All data is governed by U.S. data protection standards.

7. Children’s Privacy

Our website and services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 13. If you believe a minor has submitted data, please contact us for immediate removal.

8. Policy Updates

We may modify this page and the policies within at any time. Changes will be posted with a revised effective date. Continued use of our services implies consent to the updated terms.

9. Contact Us

If you have any questions or requests related to your personal information or this policy page, please contact:

eBuy LLC
2807 N Parham Rd, Ste 320 #6068
Henrico, Virginia 23294, USA
📞 Phone: +1 (804) 973-2335
✉ Email: sales@ebuyglobal.us
🌐 Website: www.eBuyGlobal.us